Filled

Location: Washington, DC

Job ID: 2539

# of Positions: 0

Responsibilities

  • Assist staff with the installation, configuration and ongoing usability of desktop computers, peripheral equipment and software
  • Work with vendor support contacts to resolve technical problems with desktop computing equipment and software
  • Ensure desktop computers interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, computer conferencing systems, application servers and administrative systems
  • Work with procurement staff to purchase hardware and software
  • Assess functional needs to determine specifications for purchases
  • Order computer and IT supplies
  • Maintain telephone system and conference room facilities
  • Other duties as directed by EVP Platform and Technology

Qualifications

  • 2 years of experience supporting Mac OS and Windows devices
  • Experience troubleshooting hardware issues and replacing hardware on both desktop and laptops
  • Experience installing software, patches, and updates on desktops, laptops, and servers
  • Experience troubleshooting basic network, software, and printing problems
  • Customer service experience is a must
  • Small company and fast paced start-up environment experience is a plus

Capital TechSearch, Inc. is an Equal Opportunity Employer.