Location: Herndon, VA

Job ID: 5804

Senior Manager - Endpoint Systems Operations
Capital TechSearch is seeking a Senior Manager to lead IT Operations for Endpoint Systems for a global Information Security organization. This global Fortune 100 organization has offices all over the world.
The Senior Manager will lead the Endpoint Systems team providing the design, implementation and 24x7 support of the technology infrastructure that supports a global incident response team responsible for incident response operations, analysis and coordination, and forensics. 
Some international and domestic travel is required (15%)
  • Manage the day-to-day operations of the Endpoint Systems team.
  • Lead by example, mentor, and train Endpoint team personnel, which may include geographically dispersed personnel and contractors.
  • Lead the architecture design and deployments of endpoint systems and associated infrastructure in support of a global incident response team.
  • Manage the systems, applications, and infrastructure that supports a global endpoint systems program.
  • Work and collaborate with global teams to deploy, maintain, trouble shoot, and manage endpoint agents.
  • Collaborate with global teams to ensure the ongoing, reliable performance of integrated endpoint security solutions.
  • Develop and implement solutions for managing the endpoint system environment to include monitoring, reporting, system incident management and resolution.
  • Evaluate and improve on operational processes and metrics, procedure manuals, and documentation. Develop, track and improve key performance indicators for personnel and systems.
  • Developing annual team and individual objectives and mentoring personnel to best meet objectives and personal growth.
  • Build and maintain effective relationships with other teams.

Your Ideal Background: (all not required)
  • 5+ years of experience in Information Technology with 3 years of experience in one or more of the following areas: information security, network operations, or system administration with a significant security element.
  • Bachelor's degree in computer science, computer engineering, cyber security, information technology or related subject matter, or equivalent professional experience.
  • A solid working knowledge of networking technology and protocols, including the OSI Model, TCP/IP, and related protocols and standards.
  • Hands on experience in troubleshooting & administering network/security devices and endpoint systems.
  • Hands on experience with McAfee's ePO platform is a plus.
  • Hands on experience with FireEye's HX platform is a plus.
  • Advanced working knowledge with Windows (client and server) with an understanding of Windows system internals and solid UNIX and Linux Operating Systems, as well as the protocols and systems calls with the ability to demonstrate in-depth knowledge in at least one of these areas.
  • Hands on experience with scripting languages (perl, php, python, etc.) is a plus.
  • Hands on experience with API calls and SQL queries is a plus.
  • Ability to work on multiple projects simultaneously, prioritize multiple tasks, respond to emergencies, and organize and schedule work effectively.
  • Experience leveraging APIs to automate tasks, expand system functionality, and integrate systems.
  • Ability to effectively communicate in a professional environment with both executive and junior level personnel.
  • This position will require occasional work and attending meetings/conference calls
    off normal business hours, in addition to working defined core hours. Occasional on-call work required.
  • Ability to mentor and train junior personnel.
  • Ability to work and make objective decisions independently.
  • Strong report writing skills.

Eligibility to work unrestricted in the US.

To be immediately and seriously considered for this exceptional opportunity please apply below. Your responses will be held in the strictest confidence.

Please call our office if you have any questions. Capital TechSearch, Inc. is an Equal Opportunity Employer.

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