Business Systems Analyst


Farmville, VA

Business Systems Analyst

The Role:

Manage the business systems lifecycle for a well-established retail goods company with locations around the southern US.

Responsibilities:

  • Serve as the key point of contact to the business for deployed business systems, including ERP, POS, Business Intelligence, eCommerce, and other platforms
  • Analyze business operations and the business's computer systems to identify platforms and applications which optimize business performance
  • Make recommendations on the lifecycle and viability of existing business systems and solutions
  • Work directly with IT to implement and upgrade network hardware, and software
  • Monitor the roll-out of new software applications to ensure smooth transitions and document processes for scalability
  • Troubleshoot and resolve problems with business application software
  • Create and oversee protocols and procedures for the use of any new software applications
  • Train employees on the use of any new software applications
  • Ensure training and communication are clear and well defined for business continuity
  • Monitor and schedule hardware and software upgrades
  • Create and maintain business process maps using commercially available process mapping or flow-charting solutions

Requirements:

  • Bachelor's or graduate's degree in technology, business process, or a related field
  • 3+ years of experience working as an IT specialist or similar role with daily ERP interaction (Ideally NetSuite)
  • 3+ years of experience working with Point-of-Sale solutions (ideally Heartland Retail POS)
  • Experience with data analysis and exposure to databases and Excel
  • Ability to travel up to 10% of the time
Posted On :  Sat, Aug, 06, 2022


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