TechOps Engineer - fintech

Arlington, VA

TechOps Engineer - responsible for tweaking code and owning deployment in user acceptance tests and production environments. You have the ability to manage multiple priorities and have a keen interest in defining and improving processes. To support our expansion we require fully hands-on and experienced TechOps Engineers.


  • Part of a 24x7 operations team responsible for service availability and operations execution and management.
  • Monitor system availability, latency, data integrity, capacity and overall health.
  • Effectively escalate service outages and drive incident management processes.
  • Track transactions throughout the trade lifecycle by reviewing system logs.
  • Respond to HelpDesk queries related to system or business transactions.
  • Channel product/ feature related queries to the product development teams.
  • Post-execution for trade processing, settlement, reconciliation and reporting functions.
  • Identification, investigation and resolution of errors, discrepancies and queries promptly to ensure timely settlements.

Qualified candidates have:

  • 10+ years of relevant working experience with a strong technical and operational background.
  • Experience in fintech, blockchain industries is preferred, preferably within a financial context.
  • Experience working in a cloud environment (AWS or GCP).
  • Team orientated with ability to take ownership of the operations function and prioritize effectively.
  • Comfortable working with Linux/ Windows operating systems to be able to view and interpret transaction/ system logs.
  • Analytical and able to problem solve logically.
  • Excellent written and verbal communication skills to handle mutl-party, complex issues spanning technical and business domains.
  • Bachelor’s degree or equivalent work experience.

The Most Qualified candidates also have:

  • Work or exposure to cloud native technologies.
  • Exposure to Kubernetes, helm, containerisation, dockers. Automation using Hashicorp Terraform and Ansible.
  • CI/CD tools like Jenkins, github, buildkite and Artifactory.
  • Familiarity with CDN technologies, VPN , cloud based Authentication, WebAuthN, Istio, Anthos, general load balancing, DNS, WAF, DDoS, OWASP top 10 vulnerabilities.
  • Monitoring/tracing tools like NewRelic, Prometheus, Grafana, Zipkin.
  • Messaging products like Swift, Fix, Kafka and RabbitMQ.
Posted On :  Sun, Jun, 27, 2021

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