Job Description

About the Role

We are looking for an Artificial Intelligence Support Specialist / Engineer to help us move away from paper-driven processes and into a more efficient, automated future. In this role, you will take existing systems and workflows that are currently handled manually and transform them into streamlined, digital solutions. This is a great opportunity for someone who enjoys problem-solving, process improvement, and working with technology to make work easier for everyone.

What You’ll Do

• Review current paper-based systems and day-to-day workflows to understand how they function.

• Identify areas where technology can replace manual steps and reduce repetitive work.

• Create and implement easy-to-use automated solutions that make processes faster and more reliable.

• Work with different teams to gather feedback and ensure solutions meet real business needs.

• Provide support and training so employees can adapt quickly to new tools and systems.

• Monitor and adjust solutions over time to keep them running smoothly and efficiently.

What We’re Looking For

• Experience with process improvement, IT support, or automation (formal or hands-on).

• Comfortable using software tools, scripting, or automation platforms (e.g., Microsoft Power Automate, Zapier, UiPath, or similar).

• Strong problem-solving skills and the ability to break down processes into clear steps.

• Good communication skills — able to explain technical solutions in simple, practical terms.

• A self-starter who enjoys learning new tools and finding better ways to get things done.

Nice to Have

• Familiarity with cloud platforms (Microsoft 365, AWS, or Google Workspace).

• Experience with databases or reporting tools.

• Prior work digitizing or modernizing paper-based systems.

Why Join Us

• Be part of a team that values innovation and efficiency.

• Help shape how our organization works by leading the shift from manual to digital.

• Competitive pay, benefits, and opportunities to grow your skills.