Location: Richmond, VA

Job ID: 5627

Capital TechSearch is hiring Support Engineer with SCCM and PowerShell scripting experience to join a great team. 

You have:

  • 2+ years desktop, network, server and application support experience
  • Associates degree or equivalent work experience
  • Tier 2 or 3 level troubleshoot experience with windows desktops, cisco network, servers, applications

You will join a great team:

  • Support all aspects of user account management
  • Build workstations for new users and schedule refreshes following standard procedures
  • Respond to and resolve desktop support related service requests based on severity level while providing high level customer service
  • Perform setup and installation of hardware, software, telecom and other computer-related equipment following standard procedures
  • Perform system rebuilds and upgrades as needed while minimizing user downtime
  • Effectively communicate in writing, in person, and over the phone with end users, peers, and management
  • Collaborate with other staff to facilitate incident and problem resolution
  • Troubleshoot, research, and resolve computer hardware and software problems
  • Provide technology support for on-site and local off-site meetings
  • Lead small scale projects and initiatives
  • Log requests, problems and resolutions in request tracking system and proactively resolve and/or escalate while keeping customer actively informed
  • Maintain records in asset tracking system and Active Directory by making timely updates
  • Maintain operational availability of computer-related equipment and IT resources
  • Perform packaging and management for desktop software and patches
  • Perform limited server patch management
  • Assist with planning and coordination of server and/or application upgrades
  • Assist with configuring and installing network devices
  • Assist with providing support and administration of enterprise telephony solution and supporting technologies

All candidates must be authorized to work in the USA and successfully pass and security background check

No remote.  No c2c, No 3rd Party.

Capital TechSearch was recently honored with inclusion in Forbes 2017 lists of America's Best Recruiting Firms.
Capital TechSearch is Inc. magazine's 36th annual Inc. 5000 list (2017) of the fastest-growing private companies in the United States ranked according to percentage revenue growth over a three-year period.

We provide contract, contract-to-hire and permanent placement of IT professionals for a wide variety of industries, including technology, financial services, healthcare, logistics and transportation, government, manufacturing, marketing, non-profit, legal, publishing, real estate and more.

Our specialization in information technology gives us a competitive advantage to better understand our candidates' skill sets – allowing us to put the right person in the right job at the right time. We have built an excellent reputation as the go-to resource for providing skilled professionals within Application Development and Architecture, Quality Assurance, Software Testing, Database Development & Administration, Data Warehousing, Business Intelligence, Network Infrastructure Engineering and Administration, Desktop and Helpdesk Support, Cyber Security, Project Management, Business Analysis and more. We recruit and retain by constantly striving to pay competitive rates to our people, while providing clients with competitive billing rates and outstanding service.

See more at https://www.CapitalTechSearch.com

To be immediately and seriously considered for this exceptional opportunity please apply below. Your responses will be held in the strictest confidence.

Please call our office if you have any questions. Capital TechSearch, Inc. is an Equal Opportunity Employer.

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